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Dear IT Expert,

I just had a Microsoft Small Business Server 2003 installed in my office. What can this thing really do for me, and how can I ensure that I’m getting the most out of my technology investment?

Sincerely,
Worried in Worthington


Dear Worried,

Small Business Server 2003 brings “big business” enterprise-class abilities to the small and medium business sector (SMB). The rich feature set and excellent pricing make it the perfect choice for SMB. One of the primary enterprise-class features included with Small Business Server 2003 is Exchange 2003, Microsoft’s flagship email & collaboration server.

In today’s business world, email and the ability to efficiently collaborate with shared resources is an absolute necessity. The Exchange features of Small Business Server 2003 allow the smallest of businesses to take control of their email and business communications and project a professional online image to clients and vendors.

Some of the outstanding features of Small Business Server 2003 are as follows:

1. Outlook 2003 is included with all client access licenses. When used in conjunction with Exchange, Outlook becomes a powerful collaboration tool. It can be used to schedule tasks, meetings and resources, as well as to send and receive email. The sharing of calendars, contacts and the use of public folders enable businesses to communicate effectively within their organization.

2. OWA, or Outlook Web Access, allows users to access their mailboxes anywhere they have a web connection. It operates using encrypted connections and is extremely safe and secure. When logging on, the default settings are for a public computer. With these settings in place, data is not cached by the browser, preventing other users on the machine from accessing your information.

3. RPC over HTTP allows home and laptop users the ability to utilize Outlook to connect to Exchange as if they were directly connected to the corporate network. This gives home and mobile users all of the benefits of Exchange, such as shared calendars and public folders.

There are numerous other features included in Small Business Server 2003 that give it “the most bang for a buck.” Be sure to have your IT consultant give you all the details.

Sincerely
Your IT Expert
 

 

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