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Dear IT Expert,

Can I set up my network in the office so that I am able to work from home?

Sincerely,

Busy in Bedford

 

Dear Busy,

 

Working from home and on the road has improved greatly over recent years.  Connection speeds have increased thanks to new types of data compression and faster internet connections.  There are a few different types of remote access:  Terminal Services, Virtual Private Networking, and Microsoft Remote Web Workplace.  We can help you decide which is right for you.

 

We’ll start with Terminal Services.  These are easy to manage and are very secure servers.  In this scenario, a remote user launches a connection application and a new desktop appears where they can run applications hosted on the server.   Many users can operate from one server.   The connection can be made from virtually anywhere with almost any computer.  As long as you don’t have a monochrome 286 from 15 years ago (or worse), you’re set.  It will even work from a Macintosh computer once you install the software if you so choose.  Don’t have the connection software on your pc?  It is always downloadable from Microsoft for Windows 98 or higher.

One of the main benefits of this type of connection is the speed.  While all remote connections aren’t as fast as being there, this one gets the closest.  Your computer is sent small blocks of images instead of the actual data.  As long as you aren’t running anything too graphic intensive, speed will not be much of an issue.  You’ll still have access to all of the shared documents, corporate email, financial applications and everything else you would need.  Another major benefit would be that you only have to purchase one server, not many workstations.

 

The second type of remote access is VPN, or Virtual Private Networking.  VPN has been dying a slow death in past years.  It is still very useful for a lot of situations, but it becomes frustrating.  With VPN, individual users can connect from any internet connection (with a few exceptions) as if they were actually on the network at the office, but it is at about 1/100th the speed of actually being there.  VPN is often used to connect two or more remote offices together.  With VPN, users can access shared information, intranet sites, and even printers from the network.

 

With a Microsoft Small Business Server, Remote Web Workplace can be configured to allow individual users access to their individual computers from anywhere in the world.  This works much the same as Terminal Services, but does not consolidate and host all of the applications on the server.  Remote desktop connection is great for the user who needs a full power desktop computer at the office, but still needs to take remote control of it from time to time. 

 

Other types of remote access exist for smaller organizations also.  There are many applications that can be used to take remote control of individual computers and servers, though configuring your network to allow these types of connections to come in can be a hassle.  In smaller environments such as a home office that do not change much, these can be very beneficial.  They are usually fairly secure, just not as secure as the previously mentioned connection methods. 

Each organization is different and may require a different type or types of remote access.  As always, calling your IT Consultant is the best way to get it right the first time to continue growing and shaping your business for the needs of the new millennium.

Sincerely,

Your IT Expert

 
 

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