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Privacy Statement
PCOnCall.com has created this statement in order to communicate our firm commitment to privacy. We have taken the proper measures to ensure that your shopping experience with us is safe, secure and enjoyable. This statement details our information gathering and sharing practices for PCOnCall.com.
This Privacy & Security statement is subject to change without notice. We encourage you to review our Privacy and Security statement whenever you use this web site to make sure you understand how your information will be used.
Information We Collect and How We Use It
When you place an order with us, we will need to collect your name, e-mail address, shipping address, credit card number and credit card expiration date. This information allows us to process your order and contact you if necessary. All of your information is stored on a secured server. If you do not wish to register your credit card number online, you do have the option to place your order over the phone by calling your local PC On Call branch at 1-888-PCONCALL (1-888-726-6225).
Information about your activity on the site is automatically collected when you sign in. We monitor our site traffic patterns and site usage in order to improve the layout and design of our site.
Information Disclosure
When you place an order with us, we share your information with our vendors, suppliers, and distributors in order to fulfill your orders. We do not sell or rent any of your personally identifiable information with anyone outside of PC On Call.
We may provide your information as required by law or legal process; to protect and defend the rights of PC On Call, the PCOnCall.com site or the users and, and under circumstances we believe reasonably necessary to protect the personal safety of users of PC On Call, this site or the public.
Links to External Sites
Our site may contain links to other sites on the Internet that are not under our control. PC On Call is not responsible for the privacy practices or the content of such Web sites. See our Legal Notices.
Cookies
A cookie is a small piece of information that many Web sites use to help make shopping online easier. The information is stored on your computer's hard drive. It lets you shop our site, place items in your shopping cart and return without having to reenter the information. Most Web browsers automatically accept cookies. Browsers usually provide the option to disable this feature.
Security
Our site has security measures in place to protect the loss, misuse and alteration of the information under our control. All information is stored on a secure server that is not accessible through the Internet.
Choosing a Personal Password
When you create an account, you need to select a personal password that you will remember. It must be at least 6 characters. To maximize your level of protection, you should choose a combination of both letters and numbers.
Secure and Standard Account Sign In
Some older browser versions and some firewalls don't permit communication through secure servers. In that case, you'll be unable to securely connect to our server. You may choose to connect to the secure server via our standard servers, but your password will not be encrypted. If you have already securely saved billing information to your account, you can still order securely using your saved information. If you submit new billing information via standard servers, it will not be encrypted. If you choose, you may place your order by calling 1-888-PCONCALL (1-888-726-6225). Please have ready the model numbers of the items you wish to purchase.
Safe Shopping Policy
Because your credit card security is a high priority, we have taken numerous steps to ensure that your payment information is processed confidentially, accurately and securely. PCOnCall.com uses Secure Sockets Layer (SSL), an encryption technology that protects your credit card information. SSL encrypts all ordering information (name, address, credit card number) so no one can read it as it travels over the Internet. In-store Web stations operate over a private, secure network and do not use SSL.
Children's Guidelines
At PC On Call, the safety of children is very important to us. We are committed to protecting the online privacy of children. We will not knowingly or intentionally collect personal information about children under the age of 13 without prior parental consent. If you are under 13 and would like to purchase items from PCOnCall.com or provide personal information about yourself and your family, please ask a parent or guardian for assistance.
PCOnCall.com cannot prohibit minors from visiting this site. PCOnCall.com must rely on parents, guardians and those responsible for supervising children under the age of 13 to decide which materials are appropriate for such children to view and/or purchase.
Each time you purchase a product at PCOnCall.com or provide information about yourself or your family, you are representing to PCOnCall.com that you are 13 years or older.
Choice/Opt-Out
We offer you the opportunity to opt-out of receiving communications from us at the point where we request the information. Or, You may contact us in one of the following ways:
- You can send e-mail to webmaster@pconcall.com
- You can send us mail to:
PC On Call
Attn:Webmaster
6899 Steger Dr
Cincinnati, OH 45237
- You can call 1-888-PCONCALL (1-888-726-6225)
Correct/Update
We provide several different methods for you to change or modify the information you give us by contacting us in one of the following ways, and providing the details of the information you wish to change:
- You can send us mail to:
PC On Call
Attn:Webmaster
6899 Steger Dr
Cincinnati, OH 45246
- You can call 1-888-PCONCALL (1-888-726-6225)
- You can sign in to your account at PCOnCall.com and alter any information you previously supplied
- You can send e-mail to webmaster@pconcall.com
Contacting PCOnCall.com
You may contact us if you have any questions about this privacy statement, the practices of this site, or your dealings with this site:
- You can send e-mail to webmaster@pconcall.com
- You can send us mail to:
PC On Call
Attn:Webmaster
6899 Steger Dr
Cincinnati, OH 45237
- You can call 1-888-PCONCALL (1-888-726-6225)
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