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Save Money And Consolidate Your Voice and Data With VoIP

Combining your voice and Internet service with a single provider can save valuable time and money for your business. Not only does VoIP (Voice over IP) service lower your total cost of ownership, you will be able to take advantage of all the next-generation features to increase productivity and efficiency today!

Lower cost and consolidated billing
Affordable local and long distance
— with free site-to-site calling and extension dialing. All calls, at all times, are free between employees and offices on the Covad VoIP network.
Lower capital expenditures
— with Covad’s virtual PBX. vPBX Voice Service does away with the expenses involved in the purchase, lease, or maintenance of an on-premises PBX.
Reduce travel costs
— with Covad Web and voice conferencing capabilities.

High Quality of Service
Voice Optimized Access
— ensures voice calls are prioritized over data traffic.
24x7 Service Level Agreements
— means that you will always get the highest quality and bandwidth for your calls and data.
New features and upgrades — available automatically over Covad’s fully managed network.
24 x 7 x 365 customer support — we’re here for you, day and night.

Increase productivity & efficiancy
Reach employees anywhere, anytime
— assign them one single number that travels with them, with calls routed to their cell, home, office, or anywhere they designate.
More efficient call routing — receptionists can see who is on the phone and who is available, using the Soft Console. Or use the auto attendant feature to allow callers to self-select the person or department with whom they wish to speak.
Increase sales and support efficiency — with Automated Call Distribution (ACD), so customer calls are routed to the appropriate queue set up to pick up those calls.

 

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